Terms of Service

Last updated: August 19, 2025

Agreement to Terms

These Terms of Service ("Terms") govern your use of RunwayRender's AI-powered fashion photography service ("Service") operated by RunwayRender ("we," "us," or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access the Service.

Description of Service

RunwayRender provides AI-powered photography services that transform layflat product images into professional studio and lifestyle photography. Our Service includes:

  • AI-generated studio photography from layflat product images
  • AI-generated lifestyle and editorial photography
  • Brand-consistent lighting and styling application
  • Image processing and delivery services
  • Customer support and technical assistance

User Accounts and Registration

To use our Service, you must:

  • Provide accurate, current, and complete information during registration
  • Maintain the security of your account credentials
  • Promptly update account information when changes occur
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized account access

Subscription Plans and Billing

Subscription Terms

  • Subscriptions are billed monthly or annually as selected
  • Unlimited SKU processing within subscription tier limits
  • Pricing is locked for the duration of your subscription period
  • Auto-renewal unless cancelled before the next billing cycle

Payment Terms

  • Payment is due in advance for each billing period
  • All fees are non-refundable except as required by law
  • We reserve the right to change pricing with 30 days notice
  • Failure to pay may result in service suspension or termination

Cancellation

  • You may cancel your subscription at any time
  • Cancellation takes effect at the end of the current billing period
  • No refunds for partial billing periods
  • Access to generated content continues until subscription expires

Intellectual Property Rights

Your Content

  • You retain all rights to your original layflat product images
  • You grant us a limited license to process your images for service delivery
  • You represent that you have rights to all uploaded content
  • You're responsible for ensuring content doesn't infringe third-party rights

Generated Content

  • You receive commercial usage rights to AI-generated images
  • Usage rights are limited to your owned and operated channels
  • You may use generated content for marketing, e-commerce, and advertising
  • Resale or redistribution of generated content as a service is prohibited

Our Technology

  • We retain all rights to our AI technology and algorithms
  • Our service interface, branding, and documentation are protected
  • You may not reverse engineer or attempt to replicate our technology

Acceptable Use Policy

You agree not to use our Service to:

  • Upload content that violates laws or third-party rights
  • Generate images for illegal, harmful, or deceptive purposes
  • Attempt to circumvent usage limits or security measures
  • Interfere with or disrupt the Service or its infrastructure
  • Use the Service to compete with or replicate our offerings
  • Upload content containing personal information of individuals without consent
  • Generate content that could be considered defamatory or offensive

Service Availability and Performance

Service Level

  • We strive for 99.9% uptime but don't guarantee uninterrupted service
  • Typical processing time is 2-4 business days for standard requests
  • We may perform maintenance that temporarily affects availability
  • Service performance may vary based on request complexity and volume

Quality Standards

  • We maintain quality standards for generated imagery
  • Results may vary based on input image quality and complexity
  • We offer unlimited revisions within subscription terms
  • Complex or unusual items may require additional processing time

Data Protection and Privacy

Your privacy is important to us. Our data practices are governed by our Privacy Policy, which is incorporated into these Terms by reference. Key points include:

  • We process your data only as necessary to provide the Service
  • Your product images are stored securely and not shared with third parties
  • You may request deletion of your data at any time
  • We implement industry-standard security measures

Limitation of Liability

To the maximum extent permitted by law:

  • Our total liability is limited to the amount paid for the Service in the 12 months preceding the claim
  • We are not liable for indirect, incidental, or consequential damages
  • We don't warrant that the Service will meet all your requirements
  • You use the Service at your own risk
  • Some jurisdictions don't allow liability limitations, so these may not apply to you

Indemnification

You agree to indemnify and hold harmless RunwayRender from any claims, damages, or expenses arising from:

  • Your use of the Service in violation of these Terms
  • Content you upload that infringes third-party rights
  • Your breach of any representation or warranty in these Terms
  • Your violation of applicable laws or regulations

Termination

Either party may terminate this agreement:

  • You may cancel your subscription at any time
  • We may terminate for breach of these Terms
  • We may discontinue the Service with reasonable notice
  • Upon termination, your access to the Service will cease
  • You may download your generated content before termination

Governing Law and Disputes

These Terms are governed by the laws of the United States and the state where RunwayRender is incorporated. Any disputes will be resolved through binding arbitration, except for claims that may be brought in small claims court.

Changes to Terms

We may modify these Terms at any time. Material changes will be communicated via email or through the Service. Your continued use after changes constitutes acceptance of the modified Terms.

Contact Information

For questions about these Terms, please contact us:

Email: hello@runwayrender.com

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