Privacy Policy

Introduction

RunwayRender ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered fashion photography service.

By using our service, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our service.

Information We Collect

Personal Information

• Contact information (name, email address, phone number)
• Company information (business name, industry, size)
• Billing information (processed securely through third-party payment processors)
• Communication records (support tickets, emails, chat messages)

Product Content

• Layflat product images you upload for processing
• Brand style guides and reference materials
• Generated studio and lifestyle images
• Project metadata and processing preferences

Technical Information

• IP address and device information
• Browser type and version
• Usage analytics and service performance data
• Cookies and similar tracking technologies

How We Use Your Information

Service Delivery

• Process your layflat images using our AI technology
• Generate studio and lifestyle photography outputs
• Maintain quality standards and brand consistency
• Provide customer support and technical assistance

Business Operations

• Process payments and manage subscriptions
• Send service updates and important notifications
• Improve our AI models and service quality
• Analyze usage patterns to enhance user experience

Legal Compliance

• Comply with applicable laws and regulations
• Respond to legal requests and prevent fraud
• Protect our rights and the rights of our users

Data Storage and Security

We implement industry-standard security measures to protect your information:

• Encrypted data transmission using TLS/SSL protocols
• Secure cloud storage with access controls and monitoring
• Regular security audits and vulnerability assessments
• Employee training on data protection best practices

Your product images are stored securely in our cloud infrastructure or your designated S3 buckets. We retain processed images according to your subscription terms and delete them upon request or account termination.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Trusted third-party vendors who assist in service delivery (cloud hosting, payment processing, customer support)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: When you explicitly authorize us to share specific information

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate personal information
• Deletion: Request deletion of your personal information and uploaded content
• Portability: Receive your data in a structured, machine-readable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at hello@runwayrender.com.

International Data Transfers

Our services are operated from the United States. If you are located outside the US, your information may be transferred to, stored, and processed in the US or other countries where our service providers operate. We ensure appropriate safeguards are in place for international data transfers.

Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by email or through our service. Your continued use of our service after such modifications constitutes acceptance of the updated policy.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us: